INTERACT
It's time to have a conversation with your audience! These
engaging applications allow your audience to give you live feedback!
• Mass Conferencing – Whether you are
hosting 300, 3,000 or 30,000 people in a virtual meeting, you can
connect everyone in your audience clearly and easily. You can also
poll your audience with our survey resource, allowing you to gain
immediate feedback. Take and screen live questions in real-time
from your listeners and answer for the benefit of your group. This
application can be managed at your fingertips from a simple web-based
screen.
View a screenshot of our Conferencing
Control Screen
• Survey – Are you curious how your
new product is perceived? Are you wondering how to improve your
service? A simple or complex survey is the answer. Gain honest,
qualified research from your audience by asking a series of questions
via telephone. Continue the conversation based on their feedback,
and direct people to a waiting live agent. This might be the most
flexible application for you. It can handle speech recognition,
call transfers, unlimited branching and more!
Look at how survey results compare
to actual election results
• Call Transfer – If you want to give
your audience instant gratification, this feature allows them to
press any digit you direct for them on their phone to be immediately
connected to a live agent. Speaking with your prospect right when
they’ve expressed interest is an invaluable option.
• Vote – Measure the opinion of your targeted
audience with this exciting application. Ask your constituents to
press 1 or say “yes”. With real-time reporting you can
measure responses by the second.
• Customizable IVR – The automated
Interactive Voice Response (IVR) application is both proven and
highly configurable. You will have a personal, pre-recorded voice
menu from which a caller can make a selection and easily obtain
information or process a transaction. SmartCall’s Customizable
IVR does not require any hardware or software, making it seamless
you to implement. It also provides extensive tracking and reporting,
no matter your company size.
For detailed information on any of
these applications, Speak With Us directly.
