Privacy Policy
This is the Privacy Policy of SmartCall Media, Inc.
1.BACKGROUND
This is the official privacy policy and statement of California
privacy rights ("Privacy Policy") of smartcallmedia.com
and related websites (collectively, the "THE SMARTCALL WEBSITE",
or "Website") and is part of and subject to the terms
of use for THE SMARTCALL WEBSITE (the "Terms of Use"),
which can also be found at THE SMARTCALL WEBSITE. Any terms that
are not defined in this Privacy Policy shall have such meanings
as are set forth in the Terms of Use. By using THE SMARTCALL WEBSITE,
or any of the updates and by providing information through or at
THE SMARTCALL WEBSITE, you acknowledge that you have read and understood
this Privacy Policy and agree to be bound by its terms and conditions.
If you do not agree to the terms and conditions of this Privacy
Policy, do not use THE SMARTCALL WEBSITE, or provide any information
through or at THE SMARTCALL WEBSITE.
This Privacy Policy is intended to apply only to the Personal Information
collected by the SmartCall Media, Inc. (SMARTCALL) as a result of
your use of or registration with THE SMARTCALL WEBSITE and does
not cover any information collected in any other manner, for any
other purpose or by any other web site or enterprise. For purposes
herein, when we refer to Personal Information, we mean information
such as your name, address, telephone number, blog or other personal
website URL, date of birth, e-mail address and any other information
that would allow someone to identify you or contact you. Personal
Information also includes information about your personal preferences,
survey responses and your transactions or relationship with THE
SMARTCALL WEBSITE, if you have been a user or you have provided
this type of information to SMARTCALL. Your provision of such Personal
Information may enable you to participate in beta tests, contests,
promotions, trial offers, chat rooms, on bulletin boards, to receive
text messages and/or emails, to complete a registration, to subscribe
to newsletters or mailing lists, or to purchase products, content
and services using THE SMARTCALL WEBSITE.
SMARTCALL reserves the right, without advance notice to you, to
revise this Privacy Policy at any time by posting the revisions
and/or the revised Privacy Policy on THE SMARTCALL WEBSITE. Such
revisions shall be effective to you immediately upon posting. SMARTCALL
encourages you to check this Privacy Policy and our Terms of Use
often for updates. SMARTCALL may also e-mail you about any changes
to this Privacy Policy when they have been made. Keeping the Personal
Information you share with us on THE SMARTCALL WEBSITE secure and
ensuring your understanding of how SMARTCALL collects, uses, discloses
and maintains your Personal Information is important to SMARTCALL.
SMARTCALL endeavors to maintain reasonable physical, electronic
and procedural safeguards to protect your Personal Information.
2.RESTRICTED ACCESS
THE SMARTCALL WEBSITE is offered and made available only to users
13 years of age or older and if you are not yet 13 years old, or
your use of our THE SMARTCALL WEBSITE is prohibited or restricted
in any way by the laws, regulations or other governmental requirements
of the jurisdiction in which you live or reside, or if, for any
reason and at any time, you do not agree with all of the terms and
conditions of our Terms of Use, please discontinue using THE SMARTCALL
WEBSITE immediately because by using or attempting to use THE SMARTCALL
WEBSITE, you are certifying that you are at least 13 years of age
and meet all other eligibility requirements for your use of THE
SMARTCALL WEBSITE.
In the event that SMARTCALL or our affiliates unknowingly send an
e-mail or other message to a child (a person under the age of 13
years) who has improperly registered with THE SMARTCALL WEBSITE,
the child or the child's parent or legal guardian always have the
right to unsubscribe (opt-out) from receiving future e-mails or
text messages using the opt-out (e.g., unsubscribe) mechanism contained
in the e-mail or message, or to request termination of the child's
registration and status as a registered user with THE SMARTCALL
WEBSITE.
3.GENERAL PRIVACY INFORMATION
THE SMARTCALL WEBSITE is designed and targeted to United States
("U.S.") audiences and is governed by and operated in
accordance with the laws of "U.S." SMARTCALL makes no
representation that THE SMARTCALL WEBSITE is operated in accordance
with the laws or regulations or is governed by other nations. If
you are located in the European Union or elsewhere outside of the
U.S. and you use THE SMARTCALL WEBSITE, you do so at your own risk
and initiative and you are responsible for compliance with all of
the laws and regulations that apply to you. Please be aware that
any Personal Information you provide to SMARTCALL or SMARTCALL obtains
as a result of your use of THE SMARTCALL WEBSITE, will be transferred
to the U.S and subject to U.S. law. By using THE SMARTCALL WEBSITE,
participating in any THE SMARTCALL WEBSITE activities and/or providing
SMARTCALL with your Personal Information, you consent to the transfer
and processing of Personal Information to the U.S. and in other
countries that may not have an equivalent level of protection or
a level of data protection considered adequate in the European Union
or European Economic Area. Consequently you hereby waive any claims
that may arise under the laws and regulations that apply to you
in or of any other country or jurisdiction.
All users of THE SMARTCALL WEBSITE are required to provide true,
current, complete and accurate Personal Information when prompted
and SMARTCALL will reject and delete any entry that SMARTCALL believes
in good faith to be false, fraudulent, or inconsistent with this
Privacy Policy.
Your continued participation on THE SMARTCALL WEBSITE indicates
your acceptance of this Privacy Policy and of the collection, use,
disclosure, management and storage of your Personal Information
as described below. SMARTCALL may, from time to time, transfer or
merge any Personal Information collected off-line to online databases
or store off-line information in an electronic format. SMARTCALL
may also combine Personal Information SMARTCALL collects online
with information available from other sources, including information
received from our affiliates, marketing companies, or advertisers.
This Privacy Policy covers all such Personal Information and will
remain in full force and effect as long as you are a user of THE
SMARTCALL WEBSITE, even if your use of or participation in any particular
service, feature, function or promotional activity terminates, expires,
ceases, is suspended or deactivated for any reason.
4.CALIFORNIA PRIVACY RIGHTS
A California resident who has provided Personal Information to a
business with whom he/she has established a business relationship
for personal, family, or household purpose is entitled to request
information about whether the business has disclosed Personal Information
to any third parties for the third parties direct marketing purposes.
In general, if the business has made such a disclosure of Personal
Information, upon receipt of a request by a user, the business is
required to provide a list of all third parties to whom Personal
Information was disclosed in the preceding calendar year, as well
as a list of the categories of Personal Information that were disclosed.
However, under the law, a business is not required to provide the
above-described lists if the business maintains and adopts and discloses
to the public (in its privacy policy) a policy of not disclosing
customer's Personal Information to third parties for their direct
marketing purposes unless (1) the customer first affirmatively agrees
to the disclosure or (2) the customer refrains from exercising an
option that prevents the disclosure. Rather, the business may comply
with the law by notifying the customer of his or her right to prevent
disclosure of Personal Information and providing a cost free means
to exercise that right.
As stated in this Privacy Policy, SMARTCALL does not share Personal
information with third parties for their direct marketing purposes
unless you agree to such disclosure -- either by opting in to receive
information from such a third party, or choosing not to opt out
from receiving such information. To prevent disclosure of your Personal
Information for use in direct marketing by a third party, do not
opt in to such use when you provide personally identifiable information
on one of our sites, or, if applicable, opt-out from such use. Please
note that whenever you opt in to receive future communications from
a third party or refrain from opting out from such sharing, your
Personal Information will be subject to the third party's privacy
policy. If you later decide that you do not want that third party
to use your information, you will need to contact the third party
directly, as we have no control over how third parties use Personal
Information. You should always review the privacy policy of any
party that collects your information to determine how that entity
will handle your information.
All requests sent via postal mail must be labeled "Your California
Privacy Rights" on the envelope or post card and clearly stated
on the actual request. For all requests, please include your name,
street address, city, state, and zip code. (Your street address
is optional if you wish to receive a response to your request via
e-mail. Please include your zip code for our own recordkeeping.)
SMARTCALL will not accept requests via the telephone or by facsimile.
SMARTCALL is not responsible for notices that are not labeled or
not sent properly or do not have complete information.
To all users of THE SMARTCALL WEBSITE, if you have questions about
this Privacy Policy, please send an e-mail to contact@smartcallmedia.com,
or you may contact us by regular mail at: SMARTCALL, Attention:
Matt Pekarek, 39962 Cedar Blvd, Suite 188 Newark Ca 94560-5326
5.COLLECTION AND USE OF PERSONAL INFORMATION
SMARTCALL collects Personal Information about you when you visit
THE SMARTCALL WEBSITE and when you input information, whether you
are registering to use any services, features or functions of THE
SMARTCALL WEBSITE, participating in promotions, or in the course
of any other exchanges of information, transactions and activities.
SMARTCALL may use the information SMARTCALL obtains from you, including
Personal Information, to tailor your experience on THE SMARTCALL
WEBSITE, to display Content SMARTCALL thinks may be of interest
to you, or to let SMARTCALL customize what you see when you visit
THE SMARTCALL WEBSITE according to your preferences.
It is your responsibility to give SMARTCALL current, complete, truthful
and accurate information and to keep the Personal Information that
you provide to SMARTCALL up to date. SMARTCALL cannot and will not
be responsible for any problems or liability that may arise if you
do not give SMARTCALL accurate, truthful or complete information
or you fail to update the information you give SMARTCALL.
You are solely responsible for maintaining the strict confidentiality
of your user name and password and for any charges, costs, expenses,
damages, liabilities and losses we incur or may suffer as a result
of your failure to do so. You are solely responsible and liable
for your activity, behavior, use and conduct on THE SMARTCALL WEBSITE
and for any use of the website or any other activity or conduct
in connection with THE SMARTCALL WEBSITE, by any others who use
your user name or password, unless and until you notify SMARTCALL
that your user name or password may have been compromised, misappropriated
or improperly taken, or used by another party. Bear in mind that
when you submit information to SMARTCALL, it does not guarantee
that SMARTCALL will permit you to use any or all of the features
of functions of THE SMARTCALL WEBSITE.
6. REGISTRATION
When you register with THE SMARTCALL WEBSITE, you are required to
provide SMARTCALL with your e-mail address, as well as additional
Personal Information. SMARTCALL will allow you to change the password
portion of your User ID, as well as certain other Personal Information
you have given SMARTCALL in order to keep your information current,
but once you select a user name you will not be able to change that
user name you have given SMARTCALL during registration and which
is associated with your User ID. Among other things, these kinds
of information help SMARTCALL securely identify you as a registered
user of THE SMARTCALL WEBSITE and those services, features and functions
you have registered or are otherwise authorized to use (e.g., Communities,
User Submission). As a registered user of THE SMARTCALL WEBSITE,
from time to time, SMARTCALL may also provide you with certain options
to opt-in to subscribe to e-mail newsletters and other periodic
information. You will also have the right to opt-out or change your
preferences at any time by logging in with your User ID and changing
the settings in your account or you can opt-out or unsubscribe to
particular e-mail communications by responding to that e-mail and
using the 'unsubscribe' or opt-out procedure included in that communication.
If you are a registered user, you acknowledge, understand and agree
that you are giving SMARTCALL your consent to track your activities,
your use of THE SMARTCALL WEBSITE and its functions and features,
and agree to this Privacy Policy and our Agreement with you.
7. CREDIT CARD INFORMATION
SMARTCALL may ask you to provide your credit card and billing information.
Before providing you goods, content, products, memberships or services
requiring payment, SMARTCALL must verify that the credit card you
provide to SMARTCALL is valid. All of this information is used for
credit purposes and is shared with third parties only as necessary
for the processing of payments. All credit card information is handled
over secure, encrypted connections provided it is submitted by the
user through the normal registration process; however, SMARTCALL
does not guarantee that unauthorized access will never occur.
8. CONTESTS AND SWEEPSTAKES
Registration may not always be required to enter Promotions such
as contests and sweepstakes on THE SMARTCALL WEBSITE. These may
have a separate registration or entry process and may require your
submission of Personal Information. The entry page and/or Rules
will provide the specific requirements for the Promotion involved.
You may also have the opportunity to opt-in to special offers from
our advertisers in connection with many of these types of Promotions.
9. PROMOTIONS AND OFFERS
SMARTCALL may contact THE SMARTCALL WEBSITE registered users or
others that have registered for or participated in various THE SMARTCALL
WEBSITE Promotions, transactions or events, or send offers for the
purchase of goods and/or services that may of interest to users.
You may opt out of receiving marketing and promotional e-mails from
SMARTCALL at any time by logging into THE SMARTCALL WEBSITE as a
registered user with your User ID and editing the preferences and
selections available to you and the information associated with
your account. You can also use the opt-out mechanism that is contained
in the e-mails SMARTCALL sends you. However, SMARTCALL may continue
to contact you via e-mail for administrative or informational purposes,
including follow-up messages regarding the administration of your
registration, any services, features or functions you have enrolled
or registered to use, any Promotions you have participated in or
have entered, goods or services you have ordered or other transactions
you have undertaken with THE SMARTCALL WEBSITE.
10. POLLS & SURVEYS
SMARTCALL may from time to time request that you participate in
polls and/or surveys. The information you provide to SMARTCALL if
you participate in such polls or surveys is provided voluntarily
by you. If you participate in polls or surveys, you do so with the
understanding that SMARTCALL reserves the right to store the information
you provide and to use such information for the general improvement
of THE SMARTCALL WEBSITE.
11. SHARING OF AGGREGATE INFORMATION WITH THIRD PARTIES
Some of the aggregate data SMARTCALL collects in connection with
THE SMARTCALL WEBSITE may be shared with advertisers and other business
partners of SMARTCALL and/or its affiliates, but SMARTCALL does
not give any Personal Information to them as part of the relationship
except as described in this Privacy Policy. Use of their tracking
technology is subject to their own privacy policies.
12. USE OF COMMUNITIES
If you use any of the community features and functions that may
be made available on or through THE SMARTCALL WEBSITE, please remember
that any information disclosed in these venues is automatically
made public. You should exercise caution when disclosing any Personal
Information in such communities, as you do not know who will access
and use your Personal Information or for what purposes. SMARTCALL
will be in no way responsible for the accuracy, use, or misuse of
any information that you disclose or receive through these venues,
if any, and you should assume that any disclosure you do make in
these venues will be available publicly, even without your knowledge
or authorization. Additionally, to the extent that THE SMARTCALL
WEBSITE may have certain features that allow you to send information
to others, SMARTCALL may monitor such messages via electronic software
or personnel to check for obscenity, defamation or other types of
abusive language, as well as for content that may infringe SMARTCALL's
rights or the rights of others, all of which we may remove at any
time. SMARTCALL will not otherwise access these messages except
in certain cases, including but not limited to times when we receive
specific complaints related to a particular message or are compelled
to do so by law. Also for administrative purposes, SMARTCALL may
opt to keep a mail log that will include a record of which users
sent messages and to which users or email addresses they were sent.
We will use the addressee information you enter only to send the
emails you request.
13. COOKIES
When you visit THE SMARTCALL WEBSITE, SMARTCALL may send one or
more cookies - a small text file containing a string of alphanumeric
characters - to your computer that uniquely identifies your browser.
SMARTCALL uses 'cookie' technology to collect data regarding your
visits to THE SMARTCALL WEBSITE. This data is stored in aggregate
form and is not used to identify any particular user or individual.
SMARTCALL uses cookies and similar tracking technologies in a variety
of ways. SMARTCALL uses both session cookies and persistent cookies.
A persistent cookie remains after you close your browser. Persistent
cookies may be used by your browser on subsequent visits to the
site. Persistent cookies can be removed by following your web browser
help file directions. A session cookie is temporary and disappears
after you close your browser. You can reset your web browser to
refuse all cookies or to indicate when a cookie is being sent. However,
some features of THE SMARTCALL WEBSITE may not function properly
if the ability to accept cookies is disabled.
14. LOG FILE INFORMATION
When you use THE SMARTCALL WEBSITE, our servers automatically record
certain information that your web browser sends whenever you visit
any website. These server logs may include information such as your
web request, Internet Protocol ("IP") address, browser
type, browser language, referring / exit pages and URLs, platform
type, number of clicks, domain names, landing pages, pages viewed
and the order of those pages, the amount of time spent on particular
pages, the date and time of your request, and one or more cookies
that may uniquely identify your browser.
15. WEB BEACONS
When you use THE SMARTCALL WEBSITE, we may employ "clear GIFs"
(a.k.a. Web Beacons) which are used to track the online usage patterns
of our Users anonymously (i.e., in a non-personally-identifiable
manner). In addition, we may also use clear GIFs in HTML-based emails
sent to our users to track which emails are opened by recipients.
Although SMARTCALL may track the numbers of visitors to inform SMARTCALL
on how best to improve and update THE SMARTCALL WEBSITE and enhance
the experience for all visitors, Personal Information is not extracted
in this process. SMARTCALL uses tracking information on an aggregated
basis to help SMARTCALL operate THE SMARTCALL WEBSITE, enhance and
improve SMARTCALL's service, improve the look of THE SMARTCALL WEBSITE
and display advertising and marketing information.
16. ADVERTISEMENTS/LINKS
THE SMARTCALL WEBSITE may contain advertisements, references and
links to other websites and organizations. SMARTCALL may also use
third parties to display or serve advertising on THE SMARTCALL WEBSITE
and web-based newsletters or other communications which you may
choose to receive. Often these third party advertisers employ cookie
and web bug technologies to measure advertising effectiveness. You
should be aware that different rules might apply to the collection,
use or disclosure of your information by third parties in connection
with their advertisements, promotions and other websites you encounter
on the Internet. The use of such technology by these third parties
is within their control and not in the control of SMARTCALL. Even
if SMARTCALL has a relationship with the third party, SMARTCALL
does not control their sites or their policies and practices regarding
your Personal Information. This Privacy Policy does not cover any
use of Personal Information that an Advertiser or ad server may
collect from you. SMARTCALL encourages you to investigate and ask
questions directly of them in this regard.
17. USER SUBMISSIONS
Registered users that submit User Submissions in accordance with
our Terms of Use and related agreements agree to have certain Personal
Information posted on THE SMARTCALL WEBSITE in connection with the
display of the user's audio or video content which make up such
User Submission. Registered users that submit/upload User Submissions
(including audio or video content) may also be required to submit
additional Personal Information. SMARTCALL respects the privacy
of the contents of users' e-mail and User Submissions. However,
SMARTCALL must reserve the right to monitor, edit, and disclose
your use of THE SMARTCALL WEBSITE, information pertaining to any
e-mail or User Submission or its contents to a third party, particularly
if SMARTCALL believes such action is required by law or is necessary
to protect and defend our rights, to enforce this Privacy Policy
or our Terms of Use, or to protect the interests of our users, affiliates,
advertisers, suppliers, service providers and others.
18. DISCLOSURE TO THIRD PARTIES
SMARTCALL does not sell, rent, lease or disclose your Personal Information
to unaffiliated entities or entities that are not our advertisers,
except in the limited circumstances listed below. When SMARTCALL
plans to disclose your Personal Information to advertisers, SMARTCALL
will ask you to opt-in to do so, in which case their use of your
information is subject to the advertisers' own privacy policies.
SMARTCALL may disclose Personal Information to affiliates for marketing
or administrative purposes.
19. OPERATIONAL SERVICE PROVIDERS
SMARTCALL retains the right to disclose your Personal Information
to third parties for the purpose of administering and maintaining
THE SMARTCALL WEBSITE services, features, functions and operations.
SMARTCALL will refer to these third parties as "operational
service providers" and SMARTCALL uses operational service providers
to efficiently provide the full range of Content and the services,
features and functions we bring you and we request that our operational
service providers also protect your privacy and not disclose your
Personal Information to third party marketers that are not associated
with THE SMARTCALL WEBSITE. Additionally, such operational service
providers are not permitted to use your Personal Information for
their own marketing or promotional purposes.
20. OTHER NON-AFFILIATED THIRD PARTIES
SMARTCALL will make your Personal Information available to non-affiliated
third parties in the following limited circumstances:
- When SMARTCALL is compelled to do so by a governmental agency,
court or other entity (e.g., to respond to subpoenas, court orders
or legal process);
-If SMARTCALL believes your actions violate any law, regulation,
our Agreement, this Privacy Policy, or any of our other terms and
conditions, rules, offerings or any other services, features or
functions of THE SMARTCALL WEBSITE, or if you threaten the rights,
property or safety of THE SMARTCALL WEBSITE, its affiliates, or
any of its or their service providers, suppliers, advertisers, customers,
users, registered users or any other party;
- If, in its sole discretion, SMARTCALL believes such disclosure
to be necessary or appropriate to investigate or resolve possible
problems or inquiries, to protect SMARTCALL's business and assets,
to defend SMARTCALL's interests and/or to comply with our legal
and regulatory obligations;
-or in the event of a bankruptcy, merger, acquisition, transfer
of control, joint venture or other business combination involving
SMARTCALL.
21. SECURITY & PROTECTION OF PERSONAL INFORMATION
SMARTCALL maintains reasonable standards of security and confidentiality.
However, for most Internet sites, it is possible that third parties
may unlawfully intercept or access transmissions or private communications
over an unsecured transmission. SMARTCALL also limit access to THE
SMARTCALL WEBSITE by our own employees to those individuals who
are authorized for the proper handling of such information and any
employee found violating our standards of security and confidentiality
will be subject to our disciplinary processes. SMARTCALL requests
that our service providers follow the same policy.
22. REVIEW, UPDATE OR DELETE YOUR PERSONAL INFORMATION
Generally, you may review, update or delete your Personal Information
collected by THE SMARTCALL WEBSITE. You may also correct factual
inaccuracies. However, Personal Information that is necessary to
check eligibility cannot be deleted, but can be modified with sufficient
verification of the correct information. Deletion or attempted deletion
of certain Personal Information, such as your user name, may not
be permitted and/or may result in suspension or termination of any
registration you may have made. To review, update or delete your
Personal Information collected by THE SMARTCALL WEBSITE, please
go to your account page from either the Liveatthegig.com home page
or any of the links to edit your preferences or the information
associated with your account on THE SMARTCALL WEBSITE.
If you wish to review Personal Information collected for Promotions
such as contests and sweepstakes, you will need to send an e-mail
to contact@smartcallmedia.com, or you may contact us by regular
mail at: SMARTCALL, Attention: Matt Pekarek, 39962 Cedar Blvd, Suite
188 Newark Ca 94560-5326. Personal Information collected for certain
Promotions, such as contests or sweepstakes entries are subject
to corporate and regulatory recordkeeping requirements and will
not be deleted upon the user's request unless the entrant is a child
under the age of 13 years old.
Parents (including legal guardians) of children that registered
on THE SMARTCALL WEBSITE in violation of the Terms of Use who wish
to terminate their child's registration must send us an e-mail at
contact@smartcallmedia.com and provide us with their child's User
ID or alternatively, a parent must provide verifiable identification
that they are the parent of the ineligible child. Children under
the age of 13 that are unknowingly registered on THE SMARTCALL WEBSITE
are in violation of our Terms of Use. SMARTCALL will not allow direct
access to a user's registration and Personal Information by any
person without the user's User ID (Please see above for how to change
your preferences or the information associated with your account).
If a parent does not have his or her child's User ID, the parent
will be required to send an e-mail to contact@smartcallmedia.com,
or you may contact us by regular mail at: SMARTCALL, Attention:
Matt Pekarek, 39962 Cedar Blvd, Suite 188 Newark Ca 94560-5326.
Note, you must include the parent's name, address, telephone and
e-mail address, in addition to the child's name and e-mail address
associated with the child's User ID registered on THE SMARTCALL
WEBSITE, plus the child's date of birth. SMARTCALL will send a confirming
e-mail to the parent via the e-mail address provided to verify that
the parent wishes to terminate his or her child's registration.
The parent must then confirm by sending a reply e-mail to the designated
return address. SMARTCALL will then terminate the child's account
but will notify the child of the termination request via e-mail
and will identify the name, address and e-mail address of the person
making the request.
23. RESERVATION OF RIGHTS
SMARTCALL reserves the right to deny access, use and registration
privileges to any user, including, without limitation, a registered
user of any services, features or functions of THE SMARTCALL WEBSITE,
if SMARTCALL believes there is a question about the identity of
the person trying to access any services, features or functions
of THE SMARTCALL WEBSITE. If the burden or expense of providing
access to your Personal Information is disproportionate to the risks
to your privacy, or if the legitimate rights of others would be
violated, we may decide not to provide access to such information.
In such cases, SMARTCALL will provide to you an explanation of why
access cannot be provided and a contact person for further inquiries.
24. QUESTIONS
If you have questions about this Privacy Policy or if you do not
understand any information about how SMARTCALL collects, maintains,
uses or shares your personally identifiable information, you may
email SMARTCALL at webmaster or via mail to, SmartCall Media, Inc.,
Attention: Matt Pekarek, 39962 Cedar Blvd, Suite 188 Newark Ca 94560-
Effective Date: January 1st, 2007